Introduction
Premji Valji & Sons ("we", "us", "our"), trading as Premji Valji and Sons, operates a showroom at Kuverjibhai Tower, Palace Road, Rajkot, Gujarat 360001, and this website. This Privacy Policy explains what information we collect when you visit our website or showroom, how we use it, and the choices available to you. By using our website or sharing your information with us, you agree to the practices described here.
Information We Collect
We may collect the following categories of information:
- Contact details you provide to us, such as your name, phone number, email address or postal address, for example when enquiring about a piece, booking an appointment, or requesting a custom design.
- Transaction details relating to purchases, repairs, exchanges or custom orders placed with us, including invoice and billing information.
- Communications you send us, including messages, calls or emails, and any details you share within them.
- Website usage information such as pages visited, browser type, device type and approximate location, collected automatically through standard web technologies.
How We Use Information
We use the information we collect to:
- Respond to enquiries and provide information about our collections and services.
- Process purchases, repairs, custom orders and related after-sales service.
- Maintain records required for billing, warranty and hallmarking or certification purposes.
- Improve our website and showroom experience.
- Comply with applicable legal, tax and regulatory obligations.
Sharing of Information
We do not sell your personal information. We may share information with trusted third parties only where necessary — such as hallmarking centres, gemological certification bodies, payment processors, delivery partners, or professional advisors — and only to the extent needed to provide our services or meet legal obligations. We may also disclose information where required by law or a valid request from a government or regulatory authority.
Cookies & Tracking
Our website may use cookies or similar technologies to remember preferences and understand how visitors use the site. You can control or disable cookies through your browser settings; doing so may affect some website functionality.
Data Security
We take reasonable technical and organisational measures to protect the information we hold from unauthorised access, loss, misuse or alteration. However, no method of storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including any legal, accounting or reporting requirements, such as those relating to GST records and invoicing.
Your Rights & Choices
You may ask us to access, correct or delete the personal information we hold about you, or ask us to stop contacting you for marketing purposes, by reaching out using the contact details below. We will respond to reasonable requests within a reasonable time.
Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with a revised "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at our showroom:
Premji Valji and Sons, Kuverjibhai Tower, Palace Road, Rajkot, Gujarat 360001
Legal Name: Premji Valji & Sons · GSTIN: 24AACFP7696K1ZO